Allaporci
Your Location:
Ft Rucker AL
Wish for different fan design
I like my super extender wand. I wish it was able to fold in so I could swipe the top and bottom of a fan blade at the same time.
Recommend Product
Swiffer
Response from Swiffer
09/22/2020
We truly appreciate your loyalty to Swiffer. We'll be sure to pass your feedback onto the rest of our team, and if there's ever anything we can do for you, then please give us a call at (800) 214-8734.
DustBug
Your Location:
Warren, Michigan
Poor instructions
The duster is a nice unit, but the directions on installing a refill are abysmal. You need to look closely at the original to see how to properly install the replacements. Very poor documentation on Swiffer's part.I would only recommend this product if I can show the new buyer how to change the refills.
Not Recommend Product
Swiffer
Response from Swiffer
09/21/2020
We always want you to have an easy-clean experience with our products, so we're sorry to hear this wasn't the case with your recent purchase! Please know that we'll be sharing your feedback with the rest of our team, and if you have any questions, then please give us a call at (800) 214-8734. We're always happy to help!
Pat79
Your Location:
San Jose, CA
Handle and prongs IMPOSSIBLE
The prongs to keep the duster straight sucks. Handle difficult to extend 6 feet. I know the product is good because I have been lucky once to get everything to work. Unfortunately those times are few. I would recommend this product to an enemy.
Not Recommend Product
Swiffer
The Swiffer Team
09/11/2020
We’re sorry to hear that, Pat! It shouldn’t be an impossible mission to dust in those hard-to-reach places, and we’d like to learn more about what’s going on so we can help you get our Dusters Heavy Duty Super Extender to work every time - no luck needed! Please give us a call at (800) 214-8734.
BWatson
Your Location:
Charlottesville, Va
Which Refills?
Hi, I need to replace the dusters but I’m having a hard time finding the exact dusters that came with this product. Can you provide me with information regarding the correct dusters?
Recommend Product
Char41
Your Location:
Roseville, CA
Horrible design
I just bought a box of refills for this duster. I had the hardest time getting them on only to discover that the prong on one side somehow broke through. Very disappointed in this, I've had it for a while, used with no problem until now.I plan on throwing it out when I run out of refills, if not before. I'll try a different type of duster.
Not Recommend Product
Swiffer
The Swiffer Team
07/27/2020
The Swiffer Duster has been designed to make life a bit easier for you. We hope it helps to know, the handle will go all the way through the duster. We'd like to talk and make sure you get the most out of your Swiffer Duster. When you have a chance, please reach out to us at (800) 214-8734.
Expected More with the Heavy Duty Duster
This item worked pretty well until I had to change the dusters. Completely useless now. Both my husband & I tried to replace the dusters. You might as well have left the instructions & illustrations off because they don't show how they actually attach. Illustration too small.
Recommend Product
Swiffer
The Swiffer Team
06/11/2020
We're very sorry you're having this experience. We'll pass your comments onto our packaging teams and let them know how you feel. In the meantime, make sure both handle prongs are inserted all the way into the sleeves on the duster. There are two sleeves between the fluffy layers. Other brands of refill dusters may not fit the Swiffer handle. If you have any questions for us, please give us a call at (800) 214-8734.