ffifield
Your Location:
Spokane, WA
A Piece of Junk
So I just got these and I cannot find any holes to insert the holder into. I guess I can use them as a hand held duster but that wasn't the point. I'd never tried Swiffer products before because they have a too good to be true quality to them. Sadly that was borne out with this purchase. I would not recommend these nor will I be purchasing them again.
Not Recommend Product
Swiffer
The Swiffer Team
09/09/2021
We want all the good promises our products make to come true, and we’re sorry to hear you didn’t get the quality we expect! Our products go through several quality checks to ensure they reach you in perfect, functioning order, and we’re sorry to hear the poles in your Swiffer Duster Heavy Duty Starter Kit didn’t seem to have holes in them. We’d like to learn more about what’s going on so we can help make this right for you, please give us a call at (800) 962-7524.
Horrible product
There were no pockets to attach duster to handle so the product was useless... don't know if box was defective but will never buy again
Not Recommend Product
Swiffer
The Swiffer Team
08/25/2021
This certainly isn't the experience we'd like you to have, since our products do go through many quality checks to ensure that they reach you in the best possible condition. We can assure you that our Heavy Duty Dusters are designed with two sleeves so that the handle prongs can be inserted. These sleeves can be found between the fluffy layers, in the center of the duster cloth. We hope this helps. We'd be happy to answer any questions you may have, so please give us a call at (800) 214-8734 when you're able.
So Easy To Use
This thing is awesome!!! I usually hate trying to dust because it feels like you just move it all around in circles! Static is not my friend!But with this, it means keeping everything dust-free is a breeze. I feel like a cleaning goddess! The only downside I found is that they couldn’t be washed.
Recommend Product
Great idea but dusters won’t stay on handle
Dusters don’t stay on handle but if you just use them without the handle they work great. Been using swifter wet and dry for floors and they’re great, but these don’t have any way to hold the duster to the two pronged fork handle without a rubber band
Not Recommend Product
Swiffer
The Swiffer Team
07/13/2021
We're sorry that a loyal Swiffer fan like you has been having this experience, since we always want you to be able to use our products with ease. To ensure that your Dusters stay on the handle, we suggest making sure the prongs are fully inserted into the sleeves that can be found in the center of the duster, between the fluffy layers. We'd be happy to look into this further for you and answer any questions you may have, so please give us a call at (800) 214-8734 when you're able.
Joe1
Your Location:
Chicago, Illinois
This is a horrible product!
I along with many users, based on their reviews, HATE the fact that it is impossible to make the duster stay on the handle. And, to make things worse, your responses ask the users to call your office instead of just posting instructions with pictures of how to use the duster on your website. This is too bad because I've begun an aversion to swiffer products because of this bad experience.
Not Recommend Product
Swiffer
The Swiffer Team
04/27/2021
We're sorry to hear that this has been your experience, Joe, since our products are designed so that you can use them with ease. We'll be sure to share this feedback with the rest of our team. As well, we can assure you that the satisfaction of loyal Swiffer fans like you means everything to us, and we're always here to help. To ensure that your Heavy Duty Dusters stay on the handle, we suggest making sure that both handle prongs are inserted all the way into the sleeves of the Dusters. These sleeves can be found between the fluffy layers. We encourage you to give us a call at (800) 214-8734 so that we can look into this further for you.
Needs attachment redesign
I agree with those who note it's impossible to get a new duster on the handle securely and effectively. Most times it comes off; other times I'm dusting with the plastic attachment! The two "slots" you say are there are impossible to find--or they're not actually slots. Needs redesign!
Not Recommend Product
Swiffer
Response from Swiffer
01/20/2021
We expect our Dusters to make cleaning a breeze, so we're disappointed to hear this, Cyndi! The last thing we want is for you to struggle with your cleaning tools, so if you'd like to share more, just give us a call at: (800) 214-8734 - The Swiffer Team