so unhappy
I bought this and was so excited. I opened it, and the duster will not stay on the wand. I would really like to get my money back.
Not Recommend Product
Swiffer
The Swiffer Team
07/27/2020
When the duster is placed through the two slots on the handle, it should stay in place. We'd like to chat and get more information to best help get you Swiffering. When you have a chance, please get in touch with us at (800) 214-8734.
Marilynn
Your Location:
Lakeland, Fl
18636047278
Don't use this duster on a weekend because if you need help, as I did, there is no one available to assist until a weekday. The visual instruction on the label for affixing a replacement duster tell you nothing! I've been trying for 15 minutes to figure this out and I'm stymied. Picture looks like it would just slide on the "fork" handle but it doesn't. I'm so disappointed.
Not Recommend Product
Swiffer
Swiffer
02/13/2020
The Swiffer Duster is designed to make putting it together a breeze. We're sorry to hear that wasn't the case here, but we'd be happy to help. When you have a moment, please reach out to us at (800) 214-8734.
Product is not what I need anymore
I loved the duster at one time, not anymore. When I first started using the duster the handles had a type of clip that held the duster on. When I had to buy a new handle I found that the new handles do not have the clip so now when I use the duster it does not stay on handles. Not worth the money now.
Not Recommend Product
Swiffer
The Swiffer Team
01/24/2020
Even without a clip our dusters should stay in place, Andi. We'd like to learn more about your experience so we can help, please give us a call at (800) 214-8734!
Sunny42
Your Location:
St Petersburg, FL
17273265815
I actually love the Swiffer 360 Duster pads they work beautifully it's just the sticks that the dusters go on to that are no good first of all the duster slip off as you're using them and the extender sick breaks in half with a couple uses I've purchased two that have broken. I'm very disappointed with the attachments that go along with them duster 360 pads
Not Recommend Product
Swiffer
The Swiffer Team
01/29/2019
We can understand your disappointment. It sounds like your Dusters weren't performing to our high standards! It'd mean a lot to us if you gave us another try. So we can help make up for those Dusters, please give us a call at (800) 214-8734.
gah42
Your Location:
Hillsdale, NY
Head does not stay inserted
This product is virtually useless. The dusting head does not stay attached when it comes in contact with any obstruction, i.e. the items where the dust is clinging. Furthermore, even when attached the prongs project in a way that they are doing the business which the cloth is supposed to. It is frustrating to use and a complete failure.
Not Recommend Product
Swiffer
The Swiffer Team
01/25/2019
If the refill is pulled completely onto the prongs of the Duster, we expect them to stay on to provide an easy clean! We're sorry to hear that you weren't wowed with our Dusters, and we'd like to help further. When you can, please call us at (800) 214-8734.
Duster head falls off
Even some models that had a little “clip” type thing don’t keep the dusthead on when dusting in tight spaces. I’ve had to put it on (also not easy after it’s in use) multiple times. I’m goung to tape it on from now on. Rethink this please.
Not Recommend Product
Swiffer
The Swiffer Team
01/21/2019
Your input means a lot to us, and we've passed this along to our team. Our Dusters should make cleaning a breeze, and we're sorry this hasn't been the case. To ensure that the refills stay on the handle, be sure that both prongs are inserted all the way down the sleeves of the cloth. We'd be happy to help further, just give us a call at (800) 214-8734 when you can.