Terry13
Your Location:
North Carolina
3369181237
This purchase was a mistake. It stopped working on the bottle that came with it. I changed the batteries and nothing. Can I get my money back please?
Not Recommend Product
Swiffer
Response from Swiffer
11/19/2020
Terry, at Swiffer, our goal is to make cleaning a breeze for you, so this is not something we'd expect to happen with our WetJet. We're very sorry you're having this experience. Please give us a call at (800) 742-9220, so we can find out more and help you further. We're here for you.
Swiffer
The Swiffer Team
11/19/2020
We expect the WetJets to work for a long time to keep your floors sparkling clean, so we're disappointed to hear this! Quality is super important to us, and our products go through several quality checks to make sure they'll stay in perfect condition, so this isn't what we want. We're always here to help, so just give us a call at: 1-800-523-1268 when you get a chance! - The Swiffer Team
Claire
Your Location:
Denver, CO
Pads
Absolutely ridiculous. Pads do not stick, wet or dry. How about instructions?
Not Recommend Product
Swiffer
Response from Swiffer
11/14/2020
Claire, we're sorry you're frustrated with the Swiffer WetJet pads. The first thing you'll want to check is to make sure you're using the correct pads. Only the Swiffer WetJet pads (in a purple box) will fit the WetJet. Make sure to apply the printed side to the mop head. Also, if you get the pad wet with WetJet solution, it will stick to the bottom of the mop. Place the pad on the bottom of the mop, spray solution on the floor, let the pad absorb some of the solution, and the pad should stick. Give us a call at (800) 742-9220 if we can help you further.
Evie306
Your Location:
New Jersey
I like the product
i like this product because i have 4 kids helps keep common area clean but the product stop work and it not batteries
Not Recommend Product
Swiffer
Response from Swiffer
11/14/2020
Our Swiffer WetJets are designed to make cleaning a breeze. With four kids, we know you rely on it for those quick clean-ups. We're sorry you're having this experience. We'd like to make it right. Give us a call at (800) 742-9220, so we can help you.
Put together didn't work
I haven't had a chance to try it. I put it together and it doesn't work. I out in different batteries and nothing
Not Recommend Product
Swiffer
Response from Swiffer
11/14/2020
Thanks for purchasing the Swiffer WetJet. You're on your way to cleaning with ease. It sounds like you're doing everything right, and we're sorry you're having this experience. There is one more thing we'd like you to check. Inside of the solution compartment there is a thin piece of cardboard that looks like it's part of the machine. It's not. It needs to be removed. Once it's out your WetJet should dispense properly. If we can help you further, please feel free to give us a call at (800) 742-9220. We're here to help you.
Chala
Your Location:
New Jersey
Excatly what I needed
I had bought this product 3 times already and they always seem to die on me no it's not the battiers I bought brand new batteries for it and it still don't work I thought it was me so I would buy another one but this being my 3rd one I don't think it's me it should last more than 5 months $25 for this product every 5 months is a bit to expensive it's a shame becuse I really loved this product!!!
Not Recommend Product
Swiffer
Response from Swiffer
11/09/2020
Chala, we're very sorry you're having this experience. We never want to disappoint someone who loves our Swiffer WetJet. We have lots of quality checks in place to make sure our products are in great condition, and we're sorry this instanced doesn't measure up to our standards. Give us a call at (800) 742-9220, so we can make this right for you. We'd love to help.
I love swiffer products.
I’ve used my wetjet for 2 years with no problems. I’ve only changed the batteries twice and I use it often.
Recommend Product