Litzy
Your Location:
Leamington Ontario
WAS - key word “was” - a diehard fan
I have used Swiffer Wet Jets for years but I’m pretty sure the quality has degraded since I first purchased one. In the past 8 months THREE new Swiffer Wet Jets have failed within a short span of time. On all three, the motor stopped working despite new batteries being inserted. I’m so very disappointed because the Swiffer Wet Jet used to be my ‘go to’ floor cleaner.
Not Recommend Product
Swiffer
The Swiffer Team
01/19/2022
We're sorry to hear that a loyal Swiffer fan like you has been having this experience. We can assure you that our WetJets go through many quality checks to ensure that you can rely on them. You definitely took the right step by making sure that fresh batteries were inserted, and we'd be happy to look into this further for you. When you have a moment, please give us a call at (800) 742-9220.
TomH
Your Location:
Minneapolis
Bad design - button often pushed by accident
Swiffer Wet Jet Heavy Duty - The detergent button is in a horrible location. Too often I grab the handle with two hands for extra pressure or with one hand and my hand slides down the handle, the button gets pushed and sprays the wall (if in a corner) or where I just finished mopping. VERY FRUSTRATING.
Not Recommend Product
Swiffer
The Swiffer Team
01/19/2022
We're sorry to hear that you're feeling frustrated, Tom. We can assure you that a lot of thought goes into the design of our WetJet, since we always want you to be able to use it with ease. We do value feedback such as this, and we'll be passing your comments along to the rest of our team. We'd be happy to learn more about your experience. When you have a chance, please give us a call at (800) 742-9220.
Worker
Your Location:
Surrey, B.C. Canada
Rusty water
Used WetJet for years. Purchased a new mop two months ago. Went to use it today and it would not work. Replaced the batteries. Would not work. Removed the bottle and held it over the sink. Rusty water came out of the pad holder. The water in the bottle was clear. Garbage can next step!
Not Recommend Product
Swiffer
The Swiffer Team
01/13/2022
We're sorry a loyal Swiffer fan like you had this experience, since we do have many quality checks in place to ensure that you can enjoy the best results with your WetJet. Our WetJet bottles are designed not to leak. However, leakage could occur if the bottle is opened or refilled, and leakage can lead to rust or corrosion. We'd be happy to look into this further for you. When you have a moment, please give us a call at (800) 742-9220.
STEVEN
Your Location:
BETHLEHEM PA
only will work a year
FOR THE MONEY YOU SPEND DO NOT BUY GOOD LUCK GETTING 1 YEAR
Not Recommend Product
Swiffer
The Swiffer Team
01/13/2022
We're sorry to hear this, Steven, since we can assure you that our products go through many quality checks to ensure that you can rely on them. We'd be happy to share tips to help get your WetJet back to working as it should. If you haven't already, please insert fresh AA alkaline batteries that all come from the same pack. Check to see that the solution bottle isn't empty, and that it's fully "clicked in." As well, try gently brushing the nozzles to help loosen any clogs that may have formed. We hope that this helps, and please give us call at (800) 742-9220 if you'd like any further assistance.
This Product is exactly what I needed!
This Product is exactly what I needed!This Product is exactly what I needed!This Product is exactly what I needed!This Product is exactly what I needed!This Product is exactly what I needed!
Recommend Product
Brandy
Your Location:
California
What happened? Change it back to how it used to be
I had a WetJet mop for years, the handle broke so I decided it was finally time to buy a new one. Sadly, I am very disappointed with the quality. The motor has just completely stopped working after only a few months. It is fair to say one would expect these to last a lot longer than a few months
Not Recommend Product
Swiffer
The Swiffer Team
01/10/2022
We're sorry to hear that you're having this experience, Brandy, since we do have many quality checks in place to ensure that you can rely on your WetJet. If you haven't already, we suggest inserting fresh AA alkaline batteries that all come from the same pack into your WetJet. If this doesn't do the trick, please give us a call at (800) 742-9220 when you have a moment. We'd be happy to look into this further for you.