Cream58
Your Location:
Orlando, Fl
product was great until it clogged
i purchased the swiffer kit after i got my wooden floors down in April and it was great. After about 5/6 months it has clogged and won't spray any liquid to clean my floor. I can't afford to buy a new mop and wish i could fix mine. Any advice would be appreciated. Wish swiffer would make the mops a little better. Thank you
Recommend Product
vuko
Your Location:
Pittsburgh PA
Expensive disposable
I liked this when it worked, but it was an occasional cleaning tool, which basically quit working. The nozzles clogged way too easy, were difficult to clean, and just clogged completely for no really good reason. The nozzles and solution should be designed to not clog, and I suspect they are poorly designed. MAYBE if you use this everyday, it might be worthwhile, but otherwise I'd skip it.
Not Recommend Product
Swiffer
Swiffer
10/08/2021
We always want you to have an easy time cleaning up with your Swiffer WetJet. For the best chance of that be sure to check that the solution bottle has clicked into place and that you prime the spray by holding it down until it comes out (it can help to squeeze the bottle as well). Our Quality Assurance Team work hard to make sure our products work right away for you. When you have time please give us a call at (800) 742-9220, so we can make this up to you.
Lydia16
Your Location:
Mesa, ARIZONA
One Year Wonder
I really loved our Swiffer Jet Mop! Unfortunately, I can’t afford a $50 disposable Swiffer Jet. The mop did a great job for a year & then died, I tried everything to revive it. If you don’t mind spending $50 for a throwaway mop then the Swiffer is for you!
Not Recommend Product
Swiffer
Swiffer
10/06/2021
We're sorry to hear about your experience and understand the frustration while trying to keep a clean home, Lydia. All of our products go through many quality checks to ensure you always get the best clean. We do recommend making sure to only push forward with your Swiffer so that it can work the best, and only use the charger provided. Please give us a chance to make this up to you by calling at (800) 742-9220 when you have time.
KDins
Your Location:
Hoboken, NJ
Motor burns out after a few months
Product is average when working properly. The motor will burn out after a few months, my husband who is an electrician verified this was the problem, not bad batteries. It's cheaply made, but not shocking for price.
Not Recommend Product
Swiffer
The Swiffer Team
09/25/2021
KDins, We're very sorry you had this experience. If your WetJet is less than a year old, we can certainly help you with a replacement. Please give us a call at 800-742-9220, so we can help you further with this.
very Unhappy
Your Location:
Scottsdale
Don't waste your money
Out of box failure, find a different product to buy.
Not Recommend Product
Swiffer
The Swiffer Team
09/23/2021
We expect excellent quality from all of our products, and we’re sorry to hear something went wrong with your new WetJet right out of the box. Please keep in mind a new WetJet will need to be primed before its first use, and all you should have to do is hold down the spray button for a few moments to allow the cleaning fluid to reach the spray nozzles. We’d like to learn more about your experience so we can better help, please give us a call at (800) 742-9220.
hag123
Your Location:
Santa Rosa, CA
Broke Shortly after using only a few times
The motor for the spray pump stopped working. I thought a wire had jiggled loose or perhaps the switch broke. I disassembled the mop only to realize that the motor was burned out and corroded severely. This was a great device before it broke. I am mystified as to why the corrosion occurred.
Recommend Product
Swiffer
The Swiffer Team
09/14/2021
We expect long-lasting quality from our products, and we’re sorry to hear after just a couple uses your WetJet stopped working. We’d like to learn more about what happened so we can help make this right for you, please give us a call at (800) 742-9220.