jojo5ooo
Your Location:
Bay City MI
DISSAPOINTED
I bought my first Swifter Wet Jet many years ago when I had my knee replaced. 1st one lasted years, 2nd one 18 months, 3rd one less than 6. There wont be a 4th.
Not Recommend Product
Swiffer
The Swiffer Team
07/31/2021
JoJo, we never want to disappoint a long time Swiffer user, and we're very sorry this happened to you. We'd love to see how we can hep you with this. When you get a moment, could you give us a call at 800-742-9220. We'd like to keep you in the Swiffer family. Let us help.
Cassandra
Your Location:
Kingston, NY
Mop stopped spraying
In under 6 months this mop stopped spraying. I tried replacing the batteries and cleaning/unclogging the nozzles but nothing. Waste of money
Not Recommend Product
Swiffer
The Swiffer Team
07/29/2021
This certainly isn't the experience we'd like you to have, Cassandra, since our products do go through many quality checks to ensure that you can rely on them. You definitely took the right steps by changing the batteries and making sure that the nozzles weren't clogged. We suggest making sure that these are fresh AA alkaline batteries that all came from the same pack, and that the battery compartment 'clicks' as it closes. As well, check to see that the solution bottle is fully inserted, with the narrow side of the bottle against the pole, and that it's not empty. If these tips don't do the trick, please give us a call at (800) 742-9220 when you have a moment. We'd be happy to look into this further for you and see how we can best help.
Cassandra
Your Location:
Kingston, NY
Mop stopped spraying
In under 6 months this mop stopped spraying. I tried replacing the batteries and cleaning/unclogging the nozzles but nothing. Waste of money
Not Recommend Product
DoggoMom
Your Location:
Saskatoon, SK
Helping Save all the Puppies
Oh Swiffer, I love you! Im currently fostering 9 puppies and their mom, plus I have two pups of my own. I've been trying to use a mop to clean up all the messes, and it just makes everything so wet for so long. Today I grabbed my WetJet and ran it over the kitchen floor and everything was clean and dry in no time. Thanks for being awesome.
Recommend Product
Nancy76
Your Location:
Estes Park Colorado
Swiffer Wet jet stopped working
Swiffer wet jet stopped working after 2 months. I changed batteries 3 times, change the cleaning bottle. Still nothing. The LED lights work but it will not spray. I cannot return it to the store I bought it from, cannot get to "Swiffer Forms" in your guarantee section. So I am stuck with a product that does not work. Very disappointed.
Not Recommend Product
Swiffer
The Swiffer Team
07/12/2021
We can certainly understand your disappointment, Nancy, since our products do go through many quality checks to ensure that you can rely on them. You definitely took the right steps by changing the batteries and checking the solution bottle. We also suggest brushing the nozzles gently to help loosen any clogs that may have formed. We'd be happy to look into this further for you and see how we can best help. When you have a moment, please give us a call at (800) 742-9220.
photojo
Your Location:
Kenosha, WI
New pads don't fit my swiffer
When I bought a new box of pads for my Swiffer Wet Jet, I discovered that the position of the Velcro has been changed from the edges to the center. The only reason I can see for this change this is to make my Wet Jet completely unusable. I assume it is a marketing ploy to make me buy a new sweeper. Please advise what you can do to help me.
Not Recommend Product
Swiffer
The Swiffer Team
07/08/2021
We're sorry to hear that you're having this experience, since we want you to be able to enjoy a great clean with your WetJet. We can assure you that we haven't made any recent changes to our WetJet pads, and we always strive for them to reach you in the best possible condition. We'd be happy to look into this further for you and see how we can best help. When you have a moment, please give us a call at (800) 742-9220