Nothing to Lose but the Dirt: Money Back Guarantee

Nothing to Loose but the Dirt: Money Back Guarantee

We are committed to providing top-quality products to our customers. If you are not completely satisfied with our Swiffer® WetJet® Starter Kit, Swiffer® BISSELL® SteamBoost™ Starter Kit, Swiffer® Sweep & Trap™ Starter Kit, Swiffer® Sweeper® Starter Kit, Swiffer® Sweep+Vac™ Starter Kit, Swiffer® Dusters® Starter Kit, Swiffer® Dusters with Extendable Handle Starter Kit, Swiffer® 360 Dusters Starter Kit, or Swiffer® Sweeper X-Large Starter Kit for any reason, we’ll refund the purchase price on a prepaid card.*

To receive your full money back in the form of a prepaid card please mail:

1) A completed Guarantee form (download the form below)
2) The original UPC from the Swiffer product purchased and
3) The original, dated sales receipt with store name and product purchase price circled (within 30 days of purchase) to:

Swiffer Money Back Guarantee
Dept. Y
PO Box 1108
Grand Rapids, MN 55745-1108

For any other questions about the Swiffer Money Back Guarantee, contact us at 1-866-411-1753.

Download Form

*Money back issued via prepaid card. Offer Limited to US & CA residents only, 18 years of age or age of majority or older. Offer valid for product purchased July 1, 2015 – September 30, 2016. Request must be postmarked within 30 days of purchase. Limit one refund per name, household, or address and starter kit. Use of multiple addresses or P.O. boxes to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned. Prepaid card accepted where Visa® cards are accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance. Terms of prepaid card apply. Money Back Guarantee not valid on any Swiffer® Sweeper refills, Swiffer® WetJet® refills, Swiffer® BISSELL® SteamBoost™ Steam Pad Refills, Swiffer® Dusters refills, Swiffer® Sweep+Vac™ refills, and Swiffer® Dust & Shine products. Refund is limited to the purchase price and excludes taxes and any incidental or consequential damages, negligence, strict liability or any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This guarantee gives you specific legal rights and you may also have other rights, which vary from state to state. This form must accompany your request. If UPC and valid original date receipt are not included in the request for refund, your prepaid card will not be issued. Reproduction, alteration, sale, trade, or purchase of this official form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honored. We will not honor incomplete submissions. Not responsible for lost, late, or undelivered submissions. Please allow 6-8 weeks for delivery. For the status of your refund call 1-866-411-1753.

Trust is a cornerstone of our corporate mission and the success of our business depends on it. P&G is committed to maintaining your trust by protecting personal information we collect about you, our customers. For full details of our privacy statement, visit

Cards are issued by Citibank, N.A. pursuant to a license from Visa U.S.A. Inc. and managed by Citi Prepaid Services. Cards will not have cash access and can be used everywhere Visa debit cards are accepted.