Sloyola21
Your Location:
IL,Naperville
My Swiffer WetJet Mop stopped working!!
I used to love Swiffer Wetjet Mop. It used to help me finish my floors in 45 mins or less. However, my first mop lasted 2 yrs, and one fine day it quit. It completely stopped working even after a battery change. I got a second mop the same day and used it less than 5 times. Today, when I wanted to mop my floor, it is NOT WORKiNG!! My floors need a jet shower.
Not Recommend Product
Swiffer
The Swiffer Team
11/29/2021
We're sorry a loyal Swiffer fan like you has been having this experience. We can assure you that we have many quality checks in place to ensure that you can use our products with ease. If you haven't already, we suggest inserting fresh AA alkaline batteries that all come from the same pack into your WetJet. As well, try gently brushing the nozzles to make sure that they aren't clogged. If these tips don't do the trick, please give us a call at (800) 742-9220 when you have a chance. We'd be happy to look into this further for you.
This one doesn’t work either
This is the second one I purchased. The first one lasted about 6 months, this one died after the second use. I don’t know what I was thinking buying a second one. It’s past the 30 day warranty, so it is money wasted. I love swifter products and use them all the time. This one is beyond disappointing. I also don’t like having to buy batteries for it.
Not Recommend Product
Swiffer
The Swiffer Team
11/29/2021
We're sorry a loyal Swiffer fan like you is feeling disappointed, Katie, since our products do go through many quality checks to ensure that you can rely on them. We'll be sure to pass this along to the rest of our team, and we'd be happy to learn more about your experience. When you have a moment, please give us a call at (800) 742-9220.
Joe69
Your Location:
Lower Alabama, or LA
I have used this for several years.
Recently I tried to use it just to clean floors.The sprayers appear to be clogged. This should be an easy fix.It probably is. But, I can not find anything on maintaining the thing on your website.What's up?
Recommend Product
Swiffer
The Swiffer Team
11/29/2021
We're sorry to hear this, Joe, and we'd be happy to help. To unclog the nozzles, try gently brushing them. If you'd like any further assistance with this, please give us a call at (800) 742-9220.
JLamar
Your Location:
Tallassee, AL.
I like the Swiffer wet jet, but
I 've had my wet jet for several years now and when not in use had it hanging on a hook when not in use. But the constant weight when with a full bottle the handle broke. I have duct tape on it now. So, when this bottle is empty, I will consider whether to replace it with a Swiffer, if I see some improvement in the handle, if not I may consider a different brand.
Recommend Product
Swiffer
The Swiffer Team
11/29/2021
We certainly appreciate your great loyalty over the years, and we're sorry to hear that this has been your experience. We can assure you that a lot of thought goes into the design of our products to ensure that you can rely on them. We'd be happy to learn more and answer any questions you may have, so please give us a call at (800) 742-9220 when you're able.
Kate89
Your Location:
Chicago, Illinois
Terrible product
I have bought 2 in the last 2 years because the left sprayer stopped working on the first one. Now the left sprayer on the 2nd one stopped working. I tried cleaning them and changing batteries but this didn't work on either wet jet I've owned. Throwing this garbage out and never buying another swiffer product again. So disappointing. I'd give 0 stars if that was an option.
Recommend Product
Swiffer
The Swiffer Team
11/22/2021
We can certainly understand your disappointment, Kate, since our products go through many quality checks to ensure that you can rely on them. You definitely took the right steps by inserting fresh batteries into your WetJet and gently brushing the nozzles to help loosen any clogs that may have formed. We'd be happy to look into this further for you, so please give us a call at (800) 742-9220 when you have a moment.
RRPcola
Your Location:
Pensacola, Florida
So many people experiencing the same result
My WetJet stopped working after less than a year. I replaced the batteries twice with new batteries, and also the liquid. It is not clogged, it just won't turn on to spray. Do I now have to dump the liquid on the floor and then wipe it? And since I see so many people leaving reviews like mine, where the product just stopped working, it seems you would take that to heart and make a better product.
Not Recommend Product
Swiffer
The Swiffer Team
11/10/2021
Thank you for your review. We appreciate your feedback. Please know that we rely on input from our consumers when we consider making changes, so we will let our teams know how you feel. If you have any questions, please give us a call at (800) 742-9220. We're here to help.