Akgirl
Your Location:
Anchorage, AK
Refill pads no longer available
I spent $130 for this product less than six months ago and now the refill pads are unavailable. I feel so ripped off. I’m now unemployed due to Covid with a new baby and have no mop.
Not Recommend Product
Swiffer
Response from Swiffer
09/17/2020
We’re sorry for the inconvenience, we know how hard it can be to keep clean with a new baby and we know our WetJet would have been a great help. We are aware that some Swiffer products are harder to find right now, and we want to assure you this is temporary. Our Manufacturing Team is working around the clock to refill store shelves and keep them stocked! If you have any questions, please feel free to give us a call at (800) 742-9220.
Scott56
Your Location:
Hill City, SD
Junk
Our first WetJet lasted a couple of years and we were ok with that. The replacement I bought didn’t even last 2 months. I am looking into other brands, will not buy another WetJet
Not Recommend Product
Swiffer
Response from Swiffer
09/18/2020
You should get the same long-lasting quality you remember from your first WetJet, Scott, and we’re sorry to hear that wasn’t the case with the replacement. We’d like to learn more about what happened so we can help, please give us a call at (800) 742-9220.
Micky
Your Location:
New Jersey
Poorly made product
I purchased one, put it together would not work. My builder took it apartment, put it together still would not work. Took it back and purchased another. Same thing. Only instructions on box, what ever was inside was not in English. If I could give a zero rating I would.
Not Recommend Product
Swiffer
The Swiffer Team
09/11/2020
We always want your first impression of our WetJet to be a great one, and we’re sorry to hear they weren’t working for you. It may help to know that the device may need to be primmed before its first use. To do so, simply hold the spray button for several seconds so the fluid can make its way through the device and out the nozzles. We don’t recommend taking apart our WetJet devices, they are not designed to be and this can harm the device’s performance. Please give us a call at (800) 742-9220 so we can learn more about what happened and help you get the easy clean we expect from our products!
Waste of money
I bought one loved it and it stopped working I thought it was maybe random so I bought another and same thing after about a month or two three solution stops coming out no matter if it has new batteries and new solution bottle. So you end up spending much more than you would think.
Not Recommend Product
Swiffer
The Swiffer Team
09/09/2020
We expect long-lasting quality from our WetJets, and we’re sorry to hear that isn’t what you got from your last two! We’d like to learn more about what’s going on so we can help, please give us a call at (800) 742-9220 and we’d be happy to troubleshoot with you.
NanaRocks
Your Location:
Albuquerque, New Mexico
Disappointed with the product
I purchased my Swiffer a month ago. It stopped working. If it lasted, I would have given 5 stars but I can't now. When it was working, I was very happy with it. I am sad about wasting my money.
Not Recommend Product
Swiffer
The Swiffer Team
09/09/2020
We never want you to be disappointed! Our Swiffer WetJet should offer long-lasting quality, and we’re sorry to hear that wasn’t the case for you. We’d like to learn more about what’s going on so we can help, please give us a call at (800) 742-9220!
Anne88
Your Location:
Richmond, VA
Wish it worked like I thought it would
I was so hoping this would work to clean my kitchen and bathroom floors easily. Nope. Brand new batteries, brand new bottle of solution. When I press the button the motor runs, the lights illuminate and......that's it. No solution comes out at all. Total waste of money.
Not Recommend Product
Swiffer
The Swiffer Team
09/04/2020
We always want your first impression with your new Swiffer WetJet to be a great one, Anne, and we’re sorry to hear you’re having a bit of trouble with yours. It may help to know brand new WetJets may need to be primmed before their first use. To do so, simply hold down the spray button for several seconds until the solution comes out the nozzles. If you have any questions, or if you need further assistance, please give us a call at (800) 742-9220!