hag123
Your Location:
Santa Rosa, CA
Broke Shortly after using only a few times
The motor for the spray pump stopped working. I thought a wire had jiggled loose or perhaps the switch broke. I disassembled the mop only to realize that the motor was burned out and corroded severely. This was a great device before it broke. I am mystified as to why the corrosion occurred.
Recommend Product
Swiffer
The Swiffer Team
09/14/2021
We expect long-lasting quality from our products, and we’re sorry to hear after just a couple uses your WetJet stopped working. We’d like to learn more about what happened so we can help make this right for you, please give us a call at (800) 742-9220.
KPez
Your Location:
Knoxville TN
will ultimately break
I injured muscles in my back a year ago & it now hurts to use this product. At 48", it's too short for people nursing back injuries or tall people. I wish Swiffer would make an XL version. The cheap aluminum pole will ultimately break & really needs to be addressed. A heavier mop would also mean less pressure needed to clean the floor. Please invest in product development/improvement!
Not Recommend Product
Swiffer
The Swiffer Team
09/02/2021
We're sorry that this has been your experience, since we always want you to be able to use our products with ease. We can assure you that a lot of thought goes into the design of our products. As well, they go through many quality checks to ensure that you can rely on them. We do heavily rely on feedback such as this, and we'll be sure to pass your comments along to the rest of our team. We'd like to gather some more details, so please give us a call at (800) 742-9220 when you have a moment.
DDxmc
Your Location:
Wichita, KS
Broke two different times
first swiffer had broken handle soon after purchase Fixed with PVC pipe. worked for a while but quit. Second one bought less than a year ago quit.It had rust everywhere, tried to clean and it worked once and quit again. don’t find swiffers reliable. Going to try Nellies Wow Mop.
Not Recommend Product
Swiffer
The Swiffer Team
08/30/2021
We're sorry to hear that this has been your experience, since our products do go through many quality checks to ensure that you can rely on them. It may be helpful to know that leakage could occur if the solution bottle is opened or refilled, and leakage can lead to rust or corrosion. For best results, make sure to never open the solution bottle. We'd be happy to learn more and see how we can best help, so please give us a call at (800) 742-9220 when you're able.
Swiffer Wet Jet
We really love this product but just a word of advice maybe include direction of were the batteries are located
Recommend Product
NoMoreSwifferForMe
Your Location:
Brighton. Ontario, Canada
Not worth it
wasn't even through the starter bottle of fluid before it stopped spraying. Cant even hear the sprayer trying. Put fresh batteries in and still not working. Didn't even last a month. Save your money
Not Recommend Product
Swiffer
The Swiffer Team
08/23/2021
We're sorry to hear that this has been your experience, since our products go through many quality checks to ensure that you can rely on them. You definitely took the right step by changing the batteries. We also suggest making sure that the solution bottle is fully inserted. As well, you can gently brush the nozzles to make sure that they aren't clogged. We'd be happy to continue assisting you with this, so please give us a call at (800) 742-9220 when you have a chance.
Dawn716
Your Location:
Wyoming, Michigan
Love using it
I love the stiffer wet jet but I wish it was refillable. If there was a concentrate solution to refill the container it would save a lot of plastic in our landfills. I very surprised that has not been considered.
Recommend Product