Sandylen
Your Location:
Virginia Beach, VA
It's missing something
I just bought a Swiffer Dry/Wet Sweeping Kit. I went to assemble it together to find that it stands about 28 inches tall when assembled. What in the world is this? I'm missing a part?
Not Recommend Product
Swiffer
The Swiffer Team
04/07/2020
Just the pole for our Sweeper is 46 inches long, Sandy, and we’d like to learn more about your experience so we can help. Please give us a call at (800) 214-8734.
TJ17
Your Location:
Fall River, MA
Why Change the Original
Purchased this as the last resort. Was trying to locate a generic with a threaded/screw on pole, like the original swiffer. My 3rd swiffer now. Tried a teloscopic pole, Junk. Grandmother had the original swiffer until she gave it away. Now she has an off brand like the original. Can't find it anywhere as she doesn't remember where she bought it years ago.
Not Recommend Product
Swiffer
The Swiffer Team
04/07/2020
Your feedback on the Sweeper’s pole design is very helpful, TJ, and we’ll make sure our team knows you’d like to see a threaded/screw type come back. If you’d like to share more with us please give us a call at (800) 214-8734.
TJ17
Your Location:
Fall River, MA
Why Change the Original
Purchased this as the last resort. Was trying to locate a generic with a threaded/screw on pole, like the original swiffer. My 3rd swiffer now. Tried a teloscopic pole, Junk. Grandmother had the original swiffer until she gave it away. Now she has an off brand like the original. Can't find it anywhere as she doesn't remember where she bought it years ago.
Not Recommend Product
Swiffer
The Swiffer Team
04/07/2020
We appreciate your feedback on the Sweeper’s pole design, TJ, and we’ll make sure our team knows you’d like to see a threaded/screw type come back. If you’d like to share more with us please give us a call at (800) 214-8734.
Works well except the green scrub part
I use this product every week when i am cleaning. The one thing that I am not happy with is the amount of cloth on the green scrubbing side that there is. Unless I am tucking incorrectly, if i tuck it using enough cloth the green scrubbing part ends up on the top of the mop - the opposite side of where it needs to be to be useful. I do love this product that would be my only complaint.
Recommend Product
Swiffer
Swiffer
11/24/2019
We're glad you reached out about this, Monica. We hope it helps to know, the green scrubbing strip is designed to end up on the top to make it easy to flip the mop over and scrub your floor with it. If you have any questions, reach out to us at (800) 214-8734 and we'd be happy to chat with you.
Top of pole fell off the first time I used
Cheaply made; top part of the pole came right off, as if a piece is missing. It can't be reattached!
Not Recommend Product
Swiffer
Swiffer
11/24/2019
Top quality should always be expected with the many quality checks we have in place, Julia. This isn't the experience you should have, so we'd like the chance to talk and get you Swiffering. When you have some down time, please get in touch with us at (800) 214-8734.
Didi89
Your Location:
South Carolina
The metal pole is very weak!
I used this product one time and the metal pole broke!
Not Recommend Product
Swiffer
The Swiffer Team
09/17/2019
We're sorry to hear about this, and we'd like to help you get back to tackling messes on the Swiffer side. So we can learn a bit more about your experience, could you please give us a call at (800) 395-5594?