LoveCleanFloors
Your Location:
Grosse Ile, MI
Handle Broke!
The idea & concept of the Swiffer Sweeper Floor mop is great, and having a 4500 sq ft house with all hardwood floors except tiled bath & utility rooms, the Swiffer is a great way to easily keep my floors spotless... HOWEVER, echoing other NEGATIVE reviews, my handle just broke — HOW FRUSTRATING!!!!! P&G, please put your innovation team to work on strengthening & fortifying the mop’s handle. You can’t use this product, no matter how nicely it cleans floors, if the handle breaks. Also, how do I get a replacement mop, as I did not expect to have problems? Thus I threw away the grocery receipt it was on.
Recommend Product
Swiffer
Response from Swiffer
10/27/2020
Oh no, LoveCleanFloors! We're very sorry you had that experience. it's not something that we expect to happen. We have many quality checks in place to ensure your Swiffer is in excellent condition, so you can keep those hardwood floors gleaming. We're sorry this instance didn't measure up to our standards. Please give us a call at (800) 214-8734, so we can help you further with this. We're here for you .
Frustrating
The wet pads always come off even you just cleaned a very small area. You need to put back the pads every minute to just finish the task. In frustration, I just used my hands or feet to mop. I thought the first time my swiffer was defective and hence bought a new one. It is still the same, wet pads come off easily. Very FRUSTRATING!!
Not Recommend Product
Swiffer
The Swiffer Team
12/01/2020
We expect the pads to stay on until the job is done, so we're disappointed to hear this! We always want our products to make cleaning a breeze, so this certainly isn't the experience we want you to have. We'd like to look into this further to see how we can help, if you'll give us a call at: (800) 214-8734 when you get a chance!
Ozzman
Your Location:
Roscommon, MI
Worthless Basic Handle
You people should take more pride in your product.The wet pads keep coming off no matter how many times you attach them to this piece of trash.Like others have said these wet cloth pads dry out in use too quickly.Not a happy camper on this end!
Not Recommend Product
Swiffer
Response from Swiffer
09/29/2020
Quality is one of our top priorities, and we never want to leave you feeling disappointed, so we’d like to learn more about your experience and help you. Please give us a call at (800) 214-8734.
Literally I can’t t figure out the poles position
Not rocket science, but I am thinking to contact Elon on this, or maybe go back to elementary school.I bought this and since the 30 days have passed, I am conformed to have a 3 pole Swiffer. When trying to connect the three metal poles with the handle and with the pad area, holes do not match. I have tried assembling the poles in different positions to no luck.
Not Recommend Product
Swiffer
The Swiffer Team
09/17/2020
We’re sorry to hear you’re having trouble with your Sweeper poles! We’d like to learn more about what’s going on so we can help, please give us a call at (800) 214-8734.
Metal handle easily breaks
This product is good in theory but manufactured cheaply. I've purchased 5 mops over a 2 year period (no more!) because the metal handle easily stresses under pressure and breaks. I even tried adding 1 less extension which helps but still the metal handle breaks. The manufacture should double the thickness of the metal used otherwise stick to wooden handles.
Not Recommend Product
Swiffer
The Swiffer Team
08/21/2020
We want you to get long-lasting quality from our products, and we’re sorry to hear you’ve gone through so many! Your feedback is important to us, and we’ll make sure your comments on the handle and your experiences are heard by our Quality Assurance Team. Please give us a call at (800) 214-8734 so we can learn more about what happened and help you get the reliable clean we expect from our products!
This product is so easy to use!
I love it!!! It is all my life. It's really light so its using is really easy. Furthermore, it captures all the dust! I would recommend it so much!
Recommend Product