Rica
Your Location:
CA, San Francisco
The Cloth Is Getting THIN
The quality of the wet wiping cloth that I bought from Costco is getting worse, the edges of the cloth are thinner than they used to be and they fell off easily.
Recommend Product
Swiffer
The Swiffer Team
05/26/2021
We're sorry to hear this, Rica, since our products go through many quality checks to ensure that they reach you in the best possible condition. We haven't made any recent changes to our Swiffer Wet cloths, and we'd expect them to continue to provide your floors with an easy clean. We'd be happy to share some tips to help make sure that the Wet cloths stay attached while you're mopping. We suggest checking to see that the green strip on the cloth is around the edge of the mop, not on the floor, so that there's enough material to tuck into the grippers. As well, place one hand on the top of the Sweeper, with your other hand about halfway down. This allows you to put more downward pressure on the Sweeper head to help keep it flat during use. We'd like to look into this further for you, so please give us a call at (800) 214-8734 when you have a moment.
MichaelNYC
Your Location:
New York, NY
Sweeper wet dries out after barely using it
The wet pad dries out after a minute of use and barely covering a 50 square foot area.
Not Recommend Product
Swiffer
Response from Swiffer
12/29/2020
Michael, quality is super important to us, so we're disappointed to hear this! Our products have gone through lots of tests to make sure they're effective, so this isn't what we'd expect. We'd like to get some more info to share with our Quality Team, if you'll give us a ring at: (800) 214-8734 - The Swiffer Team
Cinci66
Your Location:
Angola, NY
Does not fit the head
The pads are too small and do not fit the head. When I finally get the pad to stay on the minute I start to mop the pad comes off! Very frustrating! Waste of money as I am having to use my old style mop to clean my floors.
Not Recommend Product
Swiffer
The Swiffer Team
06/11/2020
We're very sorry you had this experience. Make sure that you're not using regular sized mop cloths on our Swiffer XL. There are some floor surfaces that may create more pressure on the cloth when mopping, causing it to release from the grippers. Here are a few other helpful tips: *Make sure the green strip is around the edge of the mop, not on the floor while mopping. This should ensure there is enough material to tuck into the grippers.*For best results, use both hands while mopping. One hand should placed on the top of the mop and the other should be about halfway down. This allows you to put more downward pressure on the mop head to help keep it flat during use.Please give us a call at (800) 742-9220 if you have any questions for us.
ME456
Your Location:
Kkansas city MO
Barely above poor
While they do what you say, could you make them a little smaller so I can spend 3 times as long mopping with this junk. Is saving a penny that important...make them to fit the mop, why should I have to use 2, What mop do these fit? Not a fan.
Not Recommend Product
Doc41
Your Location:
Hamilton, OH
Swiffer sweeper
They do a very poor job of holding the pads in place. They need drastic improvement in the closers grip on the back of the handle. OR --- the pads need to be longer tails so the grippers have a better chance of holding. Very displeased with the durability of the handles ability to hold the pads. Especially the wet pads.
Not Recommend Product
Swiffer
Response from Swiffer
11/20/2018
Your satisfaction is incredibly important to us, and we truly appreciate you taking the time to share your feedback. We strive to ensure to create high quality products that make cleaning quick and simple, so rest assured we’re sharing your comments with our team. Please feel free to give us a call at (800) 214-8734 when you have a minute to chat, as we’d be more than happy to see how we can help you further.
Merida
Your Location:
NY, New York
Great!
First of all, to me, this product is not made for everyone. If you just want to maintain a little space or room clean without much effort, this is definitely the product for you. Good for people who cannot make huge efforts or just simply do not want to make efforts. Very good product.
Recommend Product