Strip on pads
The strip on the pads rip off the adhesive and the pads then won't stick on the mop
Not Recommend Product
Swiffer
The Swiffer Team
08/10/2021
We're sorry to hear this, since our products do go through many quality checks. It may be helpful to know that the strips found on our WetJet pads aren't intended to be removed. To place the pad onto your WetJet, attach the printed side onto the bottom of the mop head using firm pressure. We hope this helps, and please give us a call at (800) 742-9220 if you have any questions.
Swiffer Steamboost question
I know you discontinued the steam boost pads is there a pad that you currently offer that I can use on the steam boost. The one we own works wonderfully we have five pads left but I looked online and the only way to find it is in the aftermarket and their outrageously priced. Thank you in advance for your reply
Recommend Product
Claire
Your Location:
Denver, CO
Pads
Absolutely ridiculous. Pads do not stick, wet or dry. How about instructions?
Not Recommend Product
Swiffer
Response from Swiffer
11/14/2020
Claire, we're sorry you're frustrated with the Swiffer WetJet pads. The first thing you'll want to check is to make sure you're using the correct pads. Only the Swiffer WetJet pads (in a purple box) will fit the WetJet. Make sure to apply the printed side to the mop head. Also, if you get the pad wet with WetJet solution, it will stick to the bottom of the mop. Place the pad on the bottom of the mop, spray solution on the floor, let the pad absorb some of the solution, and the pad should stick. Give us a call at (800) 742-9220 if we can help you further.
Catody
Your Location:
Jacksonville, Florida
Refill pads won’t stick!
I’ve used swifter products for years and am on my second Wet Jet. Bought new refill pads and they won’t stick. HELP!
Not Recommend Product
Shelia
Your Location:
SD Tennessee
Great on my vinyl kitchen floor!
Swiffer does a great mop-job on my kitchen floor. Do you have a product I can use on my Pergo laminate flooring?
Recommend Product
Swiffer
The Swiffer Team
04/01/2019
We're so glad you wrote, Shelia. Our WetJet is safe to use on laminate floors. We recommend reaching out to your floor's manufacturer for more details about how to care for it. Thanks for letting us be a part of your cleaning routine.
Sunny123
Your Location:
California
Love it but......
I love this product but bought the extra large swiffer thinking I could purchase the pads to fit this size and cannot find them anywhere. So I use 2 regular size pads each time I mop. Please advise where I can find the larger refill pads!! Thanks.
Recommend Product
Swiffer
The Swiffer Team
03/14/2019
We know that finding the right refills for your Sweeper is important! Please know that we don't recommend using our WetJet refill pads for our Sweeper. If you're looking for Sweeper XL Wet Cloths, we suggest checking out home improvement stores like Menards, Home Depot or Lowe's.