Kesha00
Your Location:
Houston tx
My husband bought this for me
I'm very very disappointed that the Swiffer Bissell is discontinued I really love it. Its really bad that y'all discontinued the wet pads also y'all did not have to discontinue the pads to now how are we supposed to use the Swiffer Bissell steamer because money do not grow on trees it would be nice if you could give us some of our money back.
Not Recommend Product
Sherry2021
Your Location:
Chilliwack, BC Canada
Swiffer Steamboost
I was disappointed to learn that you had discontinued production of the steamboost refills but noticed that you had recommended the wet mopping cloths as an alternative. I thought I may as well give them a try and to my surprise, I actually prefer them over the original refills. They do a wonderful job in cleaning my tile floor and the green scrubbing strip is an added bonus.
Recommend Product
Snorkymaiden
Your Location:
Oakland CA
You've GOT to be kidding :(
My trust has been violated. I used up the small box of refills that came with my Steam Boost and I can't get anymore??? The mops should have been removed from store shelves when you discontinued them. Please fire whoever made a decision to abandon the product like this and leave your customers to fend for themselves. Bissell is dead to me.
Not Recommend Product
Swiffer
The Swiffer Team
07/28/2021
We're sorry to hear that you feel this way, since your satisfaction certainly means the world to us. It may be helpful to know that our Swiffer Bissell Steamboost device has been discontinued, and this led to the refills being discontinued as well. We can assure you that decisions to discontinue products are always thought out very carefully, and we'll be sure to share your comments with the rest of our team. We're happy to say that you can continue to enjoy using your Steamboost with our base Wet cloths. You may want to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. Also, the Steamboost mop head is slightly larger than Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers. We hope this helps, and please give us a call at (800) 611-2583 if you have any questions.
PurrfectPatty
Your Location:
Cleveland, Ohio
No refills?
What kind of business sells a product to trusting, unsuspecting customers and then discontinues the refills, knowing the product is useless without them? I've been a loyal Swiffer customer since your very first wet mop. Not anymore. You obviously couldn't care less about your customers. You got our initial money, now too bad for us.
Not Recommend Product
Swiffer
The Swiffer Team
07/27/2021
We're sorry to hear that a loyal Swiffer fan like you feels this way, and we can assure you that decisions to discontinue products are always thought out very carefully. We take several factors, such consumer purchasing patterns and ongoing consumer research, into consideration. We'll be sure to share your comments with the rest of our team. We're happy to say that you can continue to enjoy your Swiffer Bissell Steamboost device by using our Wet cloths instead. You may want to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. Also, the Steamboost mop head is slightly larger than our Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers. We hope this helps, and please give us a call at (800) 611-2583 if you have any questions.
Blakester
Your Location:
Camdenton Missouri
Very disappointed
Been using the steam boost to clean my tile floors and now I need new steam boost pads and find out that you discontinued this product, real bummer guys, thumbs down.
Not Recommend Product
Swiffer
The Swiffer Team
07/21/2021
We're sorry to hear that a loyal Swiffer fan like you is feeling disappointed, and we'll be sure share your comments with the rest of our team. While our Steamboost pads were discontinued in 2020, we're happy to say that you can use our Wet cloths on your Swiffer Bissell Steamboost device and continue to enjoy a great clean. You may want to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. Also, the Steamboost mop head is slightly larger than Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers. We hope this helps, and please give us a call at (800) 611-2583 if you have any questions.
Larry182
Your Location:
Daly city California
Steamboost pads refill
Swiffer doesn't even say if they make these refills for the steamboost or not they're not available through Bissell or Swiffer and it's a shame because they still sell the steam mop what's going on here it's been over a year.
Not Recommend Product
Swiffer
The Swiffer Team
06/21/2021
We're sorry to hear that you feel this way, Larry, and we'd be happy to answer your questions. Our Swiffer Bissell Steamboost pads were discontinued in June 2020, and it may be helpful to know that the Swiffer Bissell Steamboost device was discontinued in 2019. Please know these decisions are thought out very carefully, taking several factors, such as consumer purchasing patterns and ongoing consumer research, into consideration. We'll be sure to share your comments with the rest of our team. We're happy to say that you can still enjoy using your Steamboost with our Swiffer Wet cloths. You may want to squeeze out some of the excess solution before use, as the Steamboost device will add liquid to it. Also, the Steamboost head is slightly larger than Swiffer Sweeper, so you may need to stretch the cloths a bit to get them into the grippers. We hope this helps, and please give us a call at (800) 611-2583 if you have any further questions.