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sweepandtrap

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Ratings And Reviews

This area allows consumers like you to express their own opinions and comments. Swiffer.com does not represent or warrant the accuracy of any statements or product claims made here, nor endorses any opinions expressed by the reviewer.

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3.18/5 (139)
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    2.08/5
64% Recommended

Your Location:
Sioux Falls
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06/20/2015

Terrible

Not worth the money. I bought this when my Swiffer vacuum quit working. It is fine to pick up cereal pieces, but it is not good for anything more than that. It doesn't get into corners and it doesn't pick up pet hair. Terrible

Swiffer

Swiffer Swiffer Team 07/13/2015

We're sorry to hear how disappointed you were with our Swiffer Sweep & Trap. How frustrating! I will share this with the rest of the team. - Sometimes there is tape left at the bottom of the device, which would not allow it to work properly. - It works best by pushing forward or in a slow weaving side to side, but still forward motion. - It's designed to pick up a range of messes. It is great for messes like dog food, dry cereal or dust. Unfortunately, it will not pick up pieces of paper, fine powders (i.e. glitter, small, dense solids like kitty litter, sand or large outdoor debris). - It will not pick up anything larger than the device opening of a ½ an inch. If you have already checked the above, please give us a ring so we can help further. Our toll free number is 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Be sure to let the agent know that I sent you and why. TY!

Your Location:
vancouver WA
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07/11/2015

don't waste your money

This sounded like a good idea, it does nothing. a terrible product

Swiffer

Swiffer Swiffer Team 07/13/2015

We're so sorry to hear you had such a terrible experience with one of our Swiffer products. It's hard to tell from your review exactly what happened and why it was so terrible. Your opinion is extremely important to us and we would really like to gather some additional details and make this up to you at the same time. Our toll free number is 1-855-236-3353, M-F, 9 a.m. to 6 p.m. EST. Be sure to let the agent know that I sent you and why. Hope to hear from you soon!

Your Location:
Brooklyn, NY
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11/13/2015

Clogged after a few uses.

I wish this product had lasted longer but after a few uses, the cat hair around my house clogged up the rollers, which no longer spin, rendering the product useless. I can't push it around since those no longer rotate. Such a shame since it seemed like a good value for what I needed--not a full vacuum since I just had wood floors.

Swiffer

Swiffer Swiffer Team 11/18/2015

We're sorry that the wheels on your Swiffer no longer spin. Your satisfaction is important to us. Please call us at 1-855-236-3353 so we can gather details & help you out. We're open M-F from 9-6 ET & would love to hear from you!

Your Location:
Boise, ID
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11/20/2015

Not worth the expense

i figured that especially during fall season when small leaves are tracked into the house this thing would pick them up no problem, but all it does is push them around. Convinced my wife that it would be far better than a regular one and ended up being wrong.

Swiffer

Swiffer Swiffer Team 12/04/2015

We hate to hear your Swiffer isn't picking up leaves which are tracked into the house. Call us at 1-855-236-3353 so we can learn more & help. We're open M-F from 9-6 ET. Thanks!

Your Location:
Harbor City CA
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06/26/2016

Disappointed :(

I really wanted and quick and easy way to pick up pet hair on my wood floor. I have a few issues with this unit. When moving across the floor, the bottom part will not stay flat to the surface and will roll over. It seems to get hung up on the green rubber that sticks out from the bottom. The dirt tray has yet to hold a single piece of dirt, hair, any other small particle on the floor.

Not Recommend Product

Swiffer

Swiffer The Swiffer Team 06/28/2016

We're sorry to hear that our Swiffer Sweep & Trap isn't working like it should be. We'd like to learn more about your experience so we can help further. Please give us a call at (855) 236-3353 when you have a moment to talk.

Your Location:
Marin County, California
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10/11/2016

Works fine, but need better instructions

You could have done SO much better with your instructions. I needed large photos showing how cloth is attached to the head. Unfold the cloth or not? Textured side down or not? Does it fit horizontally or vertically? And photos for emptying the dirt bin & cleaning could be so much larger!! Please!

Recommend Product